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Ben Z. Zhang, Ph.D.

I am an Assistant Professor in the Department of Technology and Society at Stony Brook University's (SUNY) College of Engineering and Applied Sciences (CEAS)I am recruiting 1–2 Ph.D. students to begin in Fall 2026 in the areas of Human-Computer Interaction (HCI), Social Computing, and Human-Centered AI.

 

I study the production and sociotechnical impacts of AI-enabled systems in critical areas (e.g., work, health, education, and sustainability) to advance theory and inform more equitable and human-centered design and policy interventions. To achieve this, I employ a life-cycle-centered, multi-method approach to analyze the promises, inequalities, and invisible labor embedded in AI infrastructures, from development and deployment to governance.

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Drawing on training in applied data science and sociocultural ethnography, my work examines how responsible approaches can be integrated throughout the lifecycle of AI-enabled systems. Specifically, I have focused on: (1) AI production and data infrastructures; (2) work, education, and sustainability in the context of global development; and (3) sociotechnical strategies to reduce harm and promote responsible computing.  My empirical research has yielded several conceptual contributions (e.g., precision labor in AI production, algorithmic mobility, and infrastructural migration) and design and policy implications around algorithmic resistance and platform governance.

 

My research has been published at top computing venues, including ACM CHI, ACM CSCW, ACM GROUP, AAAI ICWSM, and the Journal of Collaborative Computing and Work Practices (JCSCW), as well as interdisciplinary venues such as SMSociety, 4S, and AoIR. My work is supported by awards and fellowships, including the International Institute, Rackham Graduate School at the University of Michigan, and the Weizenbaum Institute in Germany. Additionally, my work and practice have been featured in global news outlets like Der Spiegel, China Daily, and States Newsroom.

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I received my  Ph.D. from the University of Michigan's School of Information, along with a graduate certificate in Science, Technology, and Society (STS). I hold an M.S. in Applied Data Science from Syracuse University and a B.A. from the University of IndianapolisBefore entering academia, he worked as a journalist and feature writer at an international news outlet. I enjoy cycling, swimming, running, hiking, and yoga. Please feel free to contact me via ben(dot)z(dot)zhang(at)stonybrook(dot)edu. 

Research areas:

  • Human-Computer Interaction (HCI) and Social Computing

  • Science, Technology, and Society (STS)

  • Information Communication Technologies & Development (ICTD)

  • Human-Centered AI and Responsible AI

  • Work and Labor

  • Health and Well-being

  • Data Infrastructure and Governance

  • Design Research

Recent News:​​​

Start tenure-track position at Stony Brook University!

I am excited to start as a tenure-track Assistant Professor in the Department of Technology and Society at Stony Brook University's College of Engineering and Applied Sciences (CEAS)!  September 1, 2025

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Dissertation defense!

I successfully defended my dissertation, "Infrastructuring Data Values: An Ethnography of AI Production, Labor, and Data Marketplaces in the Chinese Datafied State," on August 4th, and have now completed my PhD! Many thanks to my committee members - Oliver  Haimson, Michaelanne Thomas, Silvia Lindtner, David Ribes, and Cara Wallis - for all of their support and feedback throughout the yearsAugust 4, 2025

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Attending HCIC  2025

I’ve been selected to attend HCIC 2025 as a representative of the University of Michigan. I’m excited to engage in conversations about The Future of Being Human in a Generative AI WorldMarch 30, 2025

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Paper accepted for CSCW Journal​ 

"Identity Alignment and the Sociotechnical Reconfigurations of Emotional Labor in Transnational Gig-education Platforms," a paper I co-authored with Dipto Das and Bryan Semaan, has been accepted by the Computer Supported Cooperative Work (CSCW) JournalMarch 25, 2025'

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Paper accepted for CHI 2025

"The Making of Performative Accuracy in AI Training: Precision Labor and Its Consequences," a paper I co-authored with Tianling Yang, Milagros Miceli, Oliver Haimson, and Michaelanne Thomas, has been accepted by ACM Conference on Human Factors in Computing Systems (CHI'25). January 16, 2025​​​

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Presenting at AoIR2024

I presented our work at AoIR 2024: “Conceptualizing Precision Labor in Artificial Intelligence Training,” a paper co-authored with Tianling Yang, Oliver Haimson, and Michaelanne Thomas, and "The Technopolitics of Waiting: Case Studies of AI Training in China and Homeless Services Systems in the U.S.," a paper I co-first-authored with Pelle Tracey and co-authored with Patricia Garcia, Oliver Haimson, and Michaelanne Thomas.  November 1, 2024​​

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View archived news items here.​

© 2025 by Ben Zhang

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